Terms & Conditions

PAYMENT:

We currently accept secure payments by Bank Transfer, Credit/Debit Cards, PayPal, Cheque & Cash. Standard Terms: Booking date within 30 days of arrival – 100% payable upon booking. Advanced booking date – Over 30 days from date of arrival – 50% upon booking and 50% by 30 days from the start date of your stay.

CANCELLATIONS:

Within 30 days of arrival date – full payment is required. Cancellations 30 – 45 days of arrival date – Deposit is non-refundable. No-Shows – full payment is required. Cancellations over 45 days of arrival date – Deposit is refundable. Extenuating Circumstances Policy: Government imposed travel restrictions due to declared emergencies events. This Policy only allows for cancellations for the events described. Everything else is excluded. Examples of situations that this Policy does not allow cancellations for include: unexpected disease, illness, or injury; government obligations like jury duty, court appearances or military duties; travel advisories or other government guidance, personal travel delays, transport failure. We recommend that you take out your own cancellation insurance to safeguard these circumstances.

ARRIVAL/DEPARTURE:

Both the Cottage & Carriage are available from 4pm on the first day of your stay. You may park your car and/or drop your bags and anything else beforehand and it may be possible to check in earlier if circumstances allow – Please discuss this with us by phone or text on the morning of your first day if applicable. Departure should be no later than 10:00am on your last day with us, although this can be extended free of charge if circumstances allow and we can keep your bags safe if you wish to leave the area later that day.

Kind Regards,

The One Bondgate Team

Louise@onebondgate.com

01439771864